Fortanix SaaS incident

DSM SaaS EU - Service Degradation

Notice Resolved View vendor source →

Fortanix SaaS experienced a notice incident on July 3, 2024, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 07:04 PM UTC
Resolved
Jul 03, 2024, 09:47 PM UTC
Duration
2h 43m
Detected by Pingoru
Jul 03, 2024, 07:04 PM UTC

Update timeline

  1. monitoring Jul 03, 2024, 07:04 PM UTC

    We've detected a service degradation that affected the Frankfurt (FRA) PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Our service provider has successfully restored the service in the FRA PoP and we are continuing to monitor in order to ensure that service has returned to normal. We sincerely apologize for any inconvenience this situation may have caused.

  2. resolved Jul 03, 2024, 09:47 PM UTC

    This incident has been resolved.