Fortanix SaaS incident

DSM SaaS EU - Service Degradation

Minor Resolved View vendor source →

Fortanix SaaS experienced a minor incident on July 19, 2024 affecting Service availability and Key Management and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 04:34 AM UTC
Resolved
Jul 19, 2024, 08:47 AM UTC
Duration
4h 13m
Detected by Pingoru
Jul 19, 2024, 04:34 AM UTC

Affected components

Service availabilityKey ManagementKey usage (Cryptographic operation)

Update timeline

  1. investigating Jul 19, 2024, 04:34 AM UTC

    We are currently investigating this issue.

  2. identified Jul 19, 2024, 04:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 19, 2024, 04:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 19, 2024, 05:16 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 19, 2024, 08:47 AM UTC

    This incident has been resolved.