Fortanix SaaS incident

DSM Saas | EU | UK region | Intermittent timeouts with some service provider.

Notice Resolved View vendor source →

Fortanix SaaS experienced a notice incident on February 27, 2025 affecting Service availability and Service availability and 1 more component, lasting 6h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 09:33 PM UTC
Resolved
Feb 28, 2025, 04:13 AM UTC
Duration
6h 40m
Detected by Pingoru
Feb 27, 2025, 09:33 PM UTC

Affected components

Service availabilityService availabilityKey ManagementKey ManagementKey usage (Cryptographic operation)Key usage (Cryptographic operation)

Update timeline

  1. investigating Feb 27, 2025, 09:33 PM UTC

    We're experiencing intermittent timeouts in the EU and UK region and have contacted our service provider. There should be minimal or no impact on operations. If you encounter any issues, please contact Fortanix Support.

  2. investigating Feb 27, 2025, 09:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 27, 2025, 11:15 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Feb 27, 2025, 11:22 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Feb 27, 2025, 11:23 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 28, 2025, 04:13 AM UTC

    This incident has been resolved.