Fortanix SaaS incident

DSM Saas | All region | Key Attestation feature is unavailable

Fortanix SaaS experienced a notice incident on April 15, 2025, lasting 22h 11m. The incident has been resolved; the full update timeline is below.

Started: Apr 15, 2025, 07:04 AM UTC
Resolved: Apr 16, 2025, 05:15 AM UTC
Duration: 22h 11m
Detected by Pingoru: Apr 15, 2025, 07:04 AM UTC

Update timeline

identified Apr 15, 2025, 07:04 AM UTC

The Key Attestation feature in DSM SaaS has been unavailable since April 9th. Our team is actively working on a fix, and we will share further updates as they become available. Please note that all other Cryptographic Operations and services are functioning normally. If you have any questions or concerns, feel free to contact our support team - [email protected]
identified Apr 15, 2025, 07:58 AM UTC

The Key Attestation feature has been fixed in the Americas DSM SaaS and has been functioning normally since April 11th. We are actively working on fixing it on other regions and will share further updates as they become available
monitoring Apr 16, 2025, 02:43 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 16, 2025, 05:15 AM UTC

This incident has been resolved.