Forsta incident

Forsta Plus: We are currently investigating an issue with legacy Action Management on most sites.

Minor Resolved View vendor source →

Forsta experienced a minor incident on August 18, 2026 affecting Studio viewers and Studio viewers and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 12:38 PM UTC
Resolved
Aug 19, 2026, 12:52 PM UTC
Duration
1d
Detected by Pingoru
Aug 18, 2026, 12:38 PM UTC

Affected components

Studio viewersStudio viewersStudio viewersStudio viewersStudio designersStudio designersStudio designersStudio designers

Update timeline

  1. investigating Aug 18, 2026, 12:38 PM UTC

    The classic Action Management client is not loading. Cases continue to be created, and New Action Management (in the hub and Studio) is unaffected. We will have an update in a few hours.

  2. identified Aug 18, 2026, 06:51 PM UTC

    We have applied a fix that appears to have resolved this on all sites except the US site. The US environment uses a different architecture. The issue should be resolved before 8 AM Eastern Time tomorrow. At that time I can provide an update.

  3. resolved Aug 19, 2026, 12:52 PM UTC

    This issue has been resolved. If you're still experiencing problems, try clearing cache and cookies on your browser.