Form3 Staging experienced a critical incident on April 27, 2020 affecting FPS RT - Direct and FPS RT - Indirect and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
FPS RT - DirectFPS RT - IndirectBacs - Direct ParticipantSEPA InstantAccount Management Services
Update timeline
- identified Apr 27, 2020, 12:42 PM UTC
We have identified the issue causing API calls to fail. This is due to a misconfiguration on our staging API service. We are working to resolve the issue.
- resolved Apr 27, 2020, 01:15 PM UTC
Our staging service has recovered and normal service has resumed. We will continue to monitor the service to ensure there is no ongoing impact.