Affected components
Update timeline
- resolved Mar 30, 2026, 04:07 PM UTC
Form3 identified an issue impacting notifications on the Staging environment between 13:30 - 15:30 UTC. During this period, no notifications were being sent. After a period of monitoring, our Incident Response Team have confirmed notifications are working as expected.
- postmortem Mar 31, 2026, 08:50 AM UTC
Form3 were alerted to an issue affecting the notification service in the staging environment, where notifications were not being delivered as expected between 13:30 - 15:30 UTC on 30/03/26. A fix was implemented and service has been confirmed as restored. Form3 continue to proactively monitor the staging environment to ensure stability and support customer testing.
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