Form3 Staging experienced a notice incident on November 19, 2020 affecting FPS RT - Direct and FPS RT - Indirect and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
FPS RT - DirectFPS RT - IndirectBacs - Direct ParticipantSEPA InstantAccount Management Services
Update timeline
- resolved Nov 19, 2020, 03:50 PM UTC
During a routine release to the Staging environment, Form3 saw a degradation to API calls from approximately 14:49 - 14:55 UTC. The release was completed and the service stabilised without further issue, the Incident Response Team are viewing the release to identify mitigations to prevent further occurrences of this issue. There was no impact to the Production environment.