Form3 Staging incident
#1265 Degradation to Staging Environment Services
Form3 Staging experienced a notice incident on January 25, 2021 affecting FPS RT - Direct and FPS RT - Indirect and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
FPS RT - DirectFPS RT - IndirectBacs - Direct ParticipantSEPA Instant
Update timeline
- resolved Jan 25, 2021, 11:29 AM UTC
From 09:05 - 09:49 UTC Form3 saw a degradation on the Staging environment intermittently impacting payment submission. Customers may have seen requests fail unexpectedly during this time. Services have since recovered and all payments are processing as normal. Form3 are reviewing the environment to ensure appropriate mitigations are in place to prevent further issues.