Form3 Staging incident

#18544 - Degradation to Bacs Simulator

Minor Resolved View vendor source →

Form3 Staging experienced a minor incident on May 31, 2021 affecting Bacs - Direct Participant, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 31, 2021, 12:07 PM UTC
Resolved
Jun 01, 2021, 12:12 PM UTC
Duration
1d
Detected by Pingoru
May 31, 2021, 12:07 PM UTC

Affected components

Bacs - Direct Participant

Update timeline

  1. investigating May 31, 2021, 12:07 PM UTC

    We have identified an issue impacting the Bacs simulator. Our engineers are currently investigating and further details will be posted as the investigation progresses.

  2. identified May 31, 2021, 03:02 PM UTC

    The issue has been identified and a fix is being implemented. The next update will be on resolution of the issue.

  3. resolved Jun 01, 2021, 12:12 PM UTC

    Our Bacs simulator has recovered and normal service has resumed. We will continue to monitor the service to ensure there is no ongoing impact. Further details will be provided in the postmortem in due course.