Form3 Staging experienced a notice incident on December 12, 2019 affecting FPS RT - Direct and FPS RT - Indirect and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
FPS RT - DirectFPS RT - IndirectBacs - Direct ParticipantSEPA Instant
Update timeline
- resolved Dec 12, 2019, 01:45 PM UTC
Due to an internal platform degradation, customers will have seen requests failing intermittently between the 12:28 UTC to 12:33 UTC. We have confirmed the service has returned to full health and are following up with investigation to ensure stability in the future. We will continue to monitor the service to ensure there is no ongoing impact.