Form3 Staging experienced a major incident on February 13, 2020 affecting FPS RT - Direct and FPS RT - Indirect and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2020, 02:07 PM UTC
We are currently experiencing a degradation of our staging service affecting the API. Our team are investigating and will provide updates as the investigation progresses
- monitoring Feb 13, 2020, 02:23 PM UTC
We have resolved a capacity provisioning issue on our staging environment and restored API functionality. We are adding additional monitoring and resuming affected transactions which where accepted into the platform during the degradation.
- resolved Feb 13, 2020, 04:57 PM UTC
Our staging service has recovered and normal service has resumed. We will continue to monitor the service to ensure there is no ongoing impact.