Forethought AI incident

Elevated API Errors

Major Resolved View vendor source →

Forethought AI experienced a major incident on September 12, 2022 affecting Dashboard and Solve Widget and 1 more component, lasting 7h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 08:44 PM UTC
Resolved
Sep 13, 2022, 04:35 AM UTC
Duration
7h 51m
Detected by Pingoru
Sep 12, 2022, 08:44 PM UTC

Affected components

DashboardSolve WidgetAssistAPITriage

Update timeline

  1. investigating Sep 12, 2022, 08:44 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Sep 12, 2022, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2022, 04:35 AM UTC

    This incident has been resolved.