Forethought AI incident

Elevated API Errors

Major Resolved View vendor source →

Forethought AI experienced a major incident on May 30, 2023 affecting Solve Widget and Assist and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 07:20 PM UTC
Resolved
May 30, 2023, 08:25 PM UTC
Duration
1h 4m
Detected by Pingoru
May 30, 2023, 07:20 PM UTC

Affected components

Solve WidgetAssistAPITriage

Update timeline

  1. investigating May 30, 2023, 07:30 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating May 30, 2023, 07:31 PM UTC

    We are continuing to investigate this issue.

  3. identified May 30, 2023, 07:33 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 30, 2023, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 30, 2023, 08:09 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 30, 2023, 08:17 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 30, 2023, 08:25 PM UTC

    This incident has been resolved.