Forethought AI incident

Partial degradation

Minor Resolved View vendor source →

Forethought AI experienced a minor incident on February 28, 2024 affecting Solve Widget and Triage and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 12:30 AM UTC
Resolved
Feb 28, 2024, 12:53 AM UTC
Duration
23m
Detected by Pingoru
Feb 28, 2024, 12:30 AM UTC

Affected components

Solve WidgetTriageSolve Email

Update timeline

  1. investigating Feb 28, 2024, 12:30 AM UTC

    We've identified an issue that causes some sessions to fail, the team is actively trying to resolve the issue.

  2. identified Feb 28, 2024, 12:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 28, 2024, 12:53 AM UTC

    This incident has been resolved.