Forethought AI incident

Assist not responding

Critical Resolved View vendor source →

Forethought AI experienced a critical incident on September 9, 2024 affecting Assist, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2024, 04:00 PM UTC
Resolved
Sep 09, 2024, 07:30 PM UTC
Duration
3h 29m
Detected by Pingoru
Sep 09, 2024, 04:00 PM UTC

Affected components

Assist

Update timeline

  1. identified Sep 10, 2024, 11:06 PM UTC

    Feed, summarization and response generation are not loading, we've identified the issue and working on a fix

  2. resolved Sep 10, 2024, 11:08 PM UTC

    The issue has been resolved and Assist is back to normal.