Forethought AI incident

Solve Analytics tables missing data

Major Resolved View vendor source →

Forethought AI experienced a major incident on September 9, 2024 affecting Dashboard, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2024, 11:43 PM UTC
Resolved
Sep 10, 2024, 01:08 AM UTC
Duration
1h 25m
Detected by Pingoru
Sep 09, 2024, 11:43 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Sep 09, 2024, 11:43 PM UTC

    Some Solve data tables are not returning information. We are currently investigating the cause of this outage.

  2. identified Sep 10, 2024, 12:35 AM UTC

    The issue has been identified and data is returning to tables

  3. monitoring Sep 10, 2024, 12:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 10, 2024, 12:58 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 10, 2024, 01:08 AM UTC

    This incident has been resolved.