Forethought AI incident

Intermittent Solve Data Tables not Showing Data

Major Resolved View vendor source →

Forethought AI experienced a major incident on September 11, 2024 affecting Dashboard, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2024, 03:54 PM UTC
Resolved
Sep 12, 2024, 09:00 PM UTC
Duration
1d 5h
Detected by Pingoru
Sep 11, 2024, 03:54 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Sep 11, 2024, 03:54 PM UTC

    Solve analytics pages are not showing data for some tables. We expect this issue to persist intermittently throughout the day while fixes are implemented.

  2. monitoring Sep 11, 2024, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 11, 2024, 08:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 12, 2024, 09:00 PM UTC

    This incident has been resolved