Forethought AI incident

Partial degradation of intent prediction and Autoflows

Major Resolved View vendor source →

Forethought AI experienced a major incident on October 2, 2024 affecting Solve Widget and Triage, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 04:06 PM UTC
Resolved
Oct 02, 2024, 04:52 PM UTC
Duration
46m
Detected by Pingoru
Oct 02, 2024, 04:06 PM UTC

Affected components

Solve WidgetTriage

Update timeline

  1. investigating Oct 02, 2024, 04:06 PM UTC

    We are investigating the issue.

  2. investigating Oct 02, 2024, 04:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 02, 2024, 04:18 PM UTC

    The issue has been identified and we are working on a fix.

  4. monitoring Oct 02, 2024, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 02, 2024, 04:52 PM UTC

    This incident has been resolved. All services are working as expected.