Forethought AI incident

Partial degradation of Solve Widget Analytics Dashboards

Minor Resolved View vendor source →

Forethought AI experienced a minor incident on April 10, 2025 affecting Dashboard, lasting 5h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 06:10 PM UTC
Resolved
Apr 11, 2025, 12:08 AM UTC
Duration
5h 57m
Detected by Pingoru
Apr 10, 2025, 06:10 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Apr 10, 2025, 06:10 PM UTC

    Solve Widget analytics pages are not showing recent data for some tables. We expect this issue to persist intermittently throughout the day while fixes are implemented.

  2. investigating Apr 10, 2025, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 10, 2025, 09:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 10, 2025, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 11, 2025, 12:08 AM UTC

    This incident has been resolved.