Forcepoint ONE experienced a minor incident on August 30, 2026 affecting Web Security Cloud and Dallas (O), lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 30, 2026, 11:45 AM UTC
Customer Impact: Web Security Cloud customers may experience localization issues when browsing the internet via a few of the vpops in the Dallas cluster. Description: We are currently experiencing degradation of Web Security Cloud Services in Dallas. The customer impact has been mitigated as Web Security service traffic has failed over to the redundant data center. We are currently investigating the problem and will provide further feedback as we make progress. Next update time: 13:00 UTC
- monitoring Aug 30, 2026, 12:45 PM UTC
Customer Impact: Web Security Cloud customers may experience localization issues when browsing the internet via a few of the vpops in the Dallas cluster. Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services, and traffic has been automatically reintroduced to the vpops We are currently monitoring our environment for stability and will provide a final update once we have confirmation on the same. Next update time: 14:00UTC
- resolved Aug 30, 2026, 01:18 PM UTC
This incident has been resolved.