Forage experienced a major incident on June 13, 2025 affecting State Processors and Shopify Apps, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
State ProcessorsShopify Apps
Update timeline
- identified Jun 13, 2025, 02:28 AM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.
- identified Jun 13, 2025, 02:36 AM UTC
We are observing disruption of transaction processing capabilities across the following states: AL, AR, GA, NJ, OH, OK, PA, SC
- resolved Jun 13, 2025, 02:45 AM UTC
The incident has been resolved and transactions are processing normally.