Forage experienced a major incident on June 15, 2025 affecting State Processors and Shopify Apps, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
State ProcessorsShopify Apps
Update timeline
- identified Jun 15, 2025, 05:15 PM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.
- identified Jun 15, 2025, 05:23 PM UTC
We are observing disruption of transaction processing capabilities across the following states: AL, AR, CT, DE, GA, IA, IN, MD, MS, NJ, OH, OK, PA, SC, UT, VA
- identified Jun 15, 2025, 05:45 PM UTC
We are also observing failures in the states of ME and LA. We have escalated with the state processor and are awaiting a response.
- resolved Jun 15, 2025, 06:08 PM UTC
The incident has been resolved and transactions are processing normally.