Forage incident

Payment Processing Outage in VA

Major Resolved View vendor source →

Forage experienced a major incident on June 16, 2025 affecting State Processors and Shopify Apps, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 03:40 AM UTC
Resolved
Jun 16, 2025, 06:30 AM UTC
Duration
2h 49m
Detected by Pingoru
Jun 16, 2025, 03:40 AM UTC

Affected components

State ProcessorsShopify Apps

Update timeline

  1. investigating Jun 16, 2025, 05:14 AM UTC

    We are currently investigating a payment processing outage affecting cardholders in VA.

  2. investigating Jun 16, 2025, 05:38 AM UTC

    We have escalated to the state processor and are awaiting a response.

  3. resolved Jun 16, 2025, 01:46 PM UTC

    The incident has been resolved as of 11:30 PT 6/15/2025 and transactions are processing normally.