Forage experienced a major incident on December 5, 2024, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 05, 2024, 03:44 AM UTC
We are currently investigating a payment processing outage impacting all cardholders in PA.
- investigating Dec 05, 2024, 04:19 AM UTC
We are continuing to investigate a payment processing outage impacting cardholders in PA.
- investigating Dec 05, 2024, 05:05 AM UTC
We are continuing to investigate a payment processing outage impacting cardholders in PA. We are working with our upstream partners to remediate the issue.
- monitoring Dec 05, 2024, 05:11 AM UTC
We have been informed that there is an ongoing maintenance window, expected to end at 7am UTC.
- monitoring Dec 05, 2024, 05:15 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 05, 2024, 07:44 AM UTC
We are continuing to monitor the maintenance period.
- resolved Dec 05, 2024, 10:17 AM UTC
This incident has been resolved.