Flowhub Outage History
Flowhub is up right nowFlowhub had 9 outages in the last 2 years totaling 608h 34m of downtime — averaging 0.4 incidents per month.
There were 9 Flowhub outages since June 2, 2025 totaling 608h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
Latency on Maui Application
Partial Ecommerce Service Disruption
Affected: Flowhub Ecommerce
Timeline · 2 updates
- investigating Feb 06, 2026, 04:05 PM UTC
Flowhub Ecomm is unavailable for some customers due to a DNS-related issue. We have identified the root cause and are actively working to restore service for affected customers.
- resolved Feb 06, 2026, 06:46 PM UTC
This incident has been resolved.
Payment Processor Partial Service Interruption
Affected: Payment Partners (External)
Timeline · 2 updates
- identified Dec 04, 2025, 06:07 PM UTC
Our payment vendors are currently experiencing issues processing transactions for some customers and are actively working on a resolution. If you are impacted, please watch our in-app messaging.
- resolved Dec 22, 2025, 09:11 PM UTC
This incident has been resolved.
Partial outage on sites using custom hostnames
Affected: Flowhub Ecommerce
Timeline · 2 updates
- identified Nov 18, 2025, 02:17 PM UTC
We are aware of a global Cloudflare issue affecting custom hostname resolution on Flowhub e-commerce sites and are currently looking into the issue. More information: https://www.cloudflarestatus.com
- resolved Nov 18, 2025, 06:00 PM UTC
Cloudflare services are now operating normally. We are no longer observing elevated errors or latency across the network.
Severe Degradation Causing Issues with Login and Various Operations
Affected: Maui POSGreetStashViewAPI
Timeline · 6 updates
EllaCash Terminal Connection Issues
Timeline · 2 updates
- identified Jul 08, 2025, 06:07 PM UTC
Flowhub has discovered that BizPay (EllaCash) is currently experiencing intermittent connection issues with Maui. We are in communication with their team to determine when this issue can be resolved. Please continue to check with EllaCash support and monitor Flowhub's messaging through the status page and in-app banners for updates.
- resolved Jul 08, 2025, 06:31 PM UTC
EllaCash has released a resolution for their connection issues with Maui. Please restart your terminals to ensure they receive the fix and let Product Support know if you are still experiencing this issue via our in-app chat or email [email protected]
Google Cloud Services Outage Affecting Images and Analytics Reports
Affected: Maui POS
Timeline · 4 updates
- identified Jun 12, 2025, 06:42 PM UTC
Google Cloud services are currently experiencing degradation that is affecting loading of reports and Flowhub's ability to pull product images for display within the app and any new image uploads for products and customer profiles. This may manifest itself sporadically until the issue is resolved by Google.
- identified Jun 12, 2025, 07:02 PM UTC
Customer search has now been added to the list of affected services, with slowdown for clients with large customer bases. Issues can be tracked here: https://status.cloud.google.com
- monitoring Jun 12, 2025, 09:07 PM UTC
Google Cloud services are seeing a restore of normal performing services. Users may still experience some performance degradation with customer search and reporting. Issues can be tracked here: https://status.cloud.google.com
- resolved Jun 12, 2025, 09:38 PM UTC
This incident is resolved for all of our services.
Payomi Severe Degradation Affecting Certain Customers
Timeline · 3 updates
- identified Jun 02, 2025, 08:03 PM UTC
We are currently working with the Payomi team to work through severe degradation of payment processing for certain customers.
- monitoring Jun 05, 2025, 06:11 PM UTC
Payomi has been actively restoring services for various clients, with only a few still needing services restored. We will continue monitoring the situation until all clients have been restored.
- resolved Jun 12, 2025, 06:51 PM UTC
This incident has been resolved.