Flowhub incident

Google Cloud Services Outage Affecting Images and Analytics Reports

Minor Resolved View vendor source →

Flowhub experienced a minor incident on June 12, 2025 affecting Maui POS, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:42 PM UTC
Resolved
Jun 12, 2025, 09:38 PM UTC
Duration
2h 55m
Detected by Pingoru
Jun 12, 2025, 06:42 PM UTC

Affected components

Maui POS

Update timeline

  1. identified Jun 12, 2025, 06:42 PM UTC

    Google Cloud services are currently experiencing degradation that is affecting loading of reports and Flowhub's ability to pull product images for display within the app and any new image uploads for products and customer profiles. This may manifest itself sporadically until the issue is resolved by Google.

  2. identified Jun 12, 2025, 07:02 PM UTC

    Customer search has now been added to the list of affected services, with slowdown for clients with large customer bases. Issues can be tracked here: https://status.cloud.google.com

  3. monitoring Jun 12, 2025, 09:07 PM UTC

    Google Cloud services are seeing a restore of normal performing services. Users may still experience some performance degradation with customer search and reporting. Issues can be tracked here: https://status.cloud.google.com

  4. resolved Jun 12, 2025, 09:38 PM UTC

    This incident is resolved for all of our services.