Flowhub incident

EllaCash Terminal Connection Issues

Minor Resolved View vendor source →

Flowhub experienced a minor incident on July 8, 2025, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 06:07 PM UTC
Resolved
Jul 08, 2025, 06:31 PM UTC
Duration
23m
Detected by Pingoru
Jul 08, 2025, 06:07 PM UTC

Update timeline

  1. identified Jul 08, 2025, 06:07 PM UTC

    Flowhub has discovered that BizPay (EllaCash) is currently experiencing intermittent connection issues with Maui. We are in communication with their team to determine when this issue can be resolved. Please continue to check with EllaCash support and monitor Flowhub's messaging through the status page and in-app banners for updates.

  2. resolved Jul 08, 2025, 06:31 PM UTC

    EllaCash has released a resolution for their connection issues with Maui. Please restart your terminals to ensure they receive the fix and let Product Support know if you are still experiencing this issue via our in-app chat or email [email protected]