Flow XO incident

Facebook Messenger Down

Critical Resolved View vendor source →

Flow XO experienced a critical incident on June 3, 2021 affecting Messaging Servers, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2021, 07:12 PM UTC
Resolved
Jun 03, 2021, 11:23 PM UTC
Duration
4h 10m
Detected by Pingoru
Jun 03, 2021, 07:12 PM UTC

Affected components

Messaging Servers

Update timeline

  1. investigating Jun 03, 2021, 07:12 PM UTC

    Facebook Messenger has stopped posting messages to our servers, or is posting them intermittently or in large batches periodically rather than in real time - we are reaching out to Facebook to resolve

  2. monitoring Jun 03, 2021, 07:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2021, 11:23 PM UTC

    This incident has been resolved.