Flow XO incident

Partial Outage at Facebook Messenger: (#10) To use 'Human Agent...

Major Resolved View vendor source →

Flow XO experienced a major incident on February 23, 2022 affecting Facebook Messenger, lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2022, 07:52 AM UTC
Resolved
Feb 23, 2022, 02:52 PM UTC
Duration
6h 59m
Detected by Pingoru
Feb 23, 2022, 07:52 AM UTC

Affected components

Facebook Messenger

Update timeline

  1. investigating Feb 23, 2022, 07:52 AM UTC

    This appears to be a regional outage at Facebook, though they have not yet officially acknowledged it. We are attempting to establish contact and will post updates here.

  2. investigating Feb 23, 2022, 08:52 AM UTC

    Facebook has acknowledge a partial outage. We will monitor and update here if anything changes: https://status.fb.com/graph-api?ref=dfc

  3. monitoring Feb 23, 2022, 01:15 PM UTC

    While FB has not yet given the all clear, we are no longer seeing this error. We believe Facebook has resolve the issue.

  4. resolved Feb 23, 2022, 02:52 PM UTC

    This incident has been resolved.