Flow XO experienced a notice incident on August 9, 2023 affecting Application and Messaging Servers, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 09, 2023, 11:12 AM UTC
We are experiencing a new outage, apparently related to a downstream service - we are investigating
- investigating Aug 09, 2023, 11:19 AM UTC
Our service provider has identified the issues and is working on a resolution. Service seems restored and is recovering, but we are monitoring closely and will keep you updated
- investigating Aug 09, 2023, 11:43 AM UTC
We are still noticing delays in processing of some tasks, and are continuing to investigate
- investigating Aug 09, 2023, 11:48 AM UTC
Service appears to have been restored and we are no longer observing elevated errors or delays. Our service provider has not given the all clear on their outage, however, so we will continue to monitor until they have indicated the issue is fully resolved.
- investigating Aug 09, 2023, 12:20 PM UTC
We are observing a recurrence of the original issues, and are investigating
- resolved Aug 09, 2023, 04:20 PM UTC
This incident has been resolved.