Flow XO experienced a major incident on April 1, 2024 affecting Messaging Servers, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Messaging Servers
Update timeline
- identified Apr 01, 2024, 06:48 PM UTC
One of our service providers is experiencing a service disruption, which is resulting in elevated errors in Flow XO for certain operations, such as menus, utilities and AI features. The issue is being mitigated, and we'll keep you posted on progress.
- identified Apr 01, 2024, 07:34 PM UTC
The situation seems to have deteriorated - we continue to work with our service provider on a resolution
- monitoring Apr 01, 2024, 08:09 PM UTC
Service has improved greatly - we continue to monitor
- monitoring Apr 01, 2024, 08:09 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 01, 2024, 09:17 PM UTC
This incident has been resolved.