Flow XO experienced a major incident on August 16, 2024 affecting Application, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Aug 16, 2024, 01:58 AM UTC
We have identified a very high error rate on Knowledge Base queries. We are investigating.
- identified Aug 16, 2024, 02:21 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 16, 2024, 03:20 AM UTC
A fix has been implemented and is being deployed. We'll update once we have an ETA.
- monitoring Aug 16, 2024, 04:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 16, 2024, 05:07 AM UTC
This incident has been resolved.