Flow XO Outage History

Started Jun 12, 2026, 02:03 PM UTC· resolved Jun 12, 2026, 05:00 PM UTC

1. investigating Jun 12, 2026, 02:03 PM UTC

   We are monitoring and will provide more information as it becomes available.

2. identified Jun 12, 2026, 02:44 PM UTC

   Meta has acknowledged an issue affecting WhatsApp Business API and related messaging services. This is an upstream outage on Meta's side, not a Flow XO platform issue. You can follow Meta's status and updates here: https://metastatus.com/whatsapp-business-api We continue to monitor and will update this incident as services recover.

3. identified Jun 12, 2026, 02:46 PM UTC

   Meta has posted the following active service disruptions (source: https://metastatus.com/whatsapp-business-api): • WhatsApp Business Platform — Cloud API (High disruptions) We are currently experiencing high disruptions impacting WhatsApp Cloud API. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. • WhatsApp Business Platform — Coexistence - Messaging (High disruptions) We are currently experiencing high disruptions impacting WhatsApp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. • WhatsApp Business Platform — Coexistence - Onboarding (High disruptions) We are currently experiencing high disruptions impacting WhatsApp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. • WhatsApp Business Platform — Marketing Messages API for WhatsApp (High disruptions) We are currently experiencing high disruptions impacting Marketing Messages API for WhatsApp. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. • WhatsApp Business Platform — Cloud API - Calling (High disruptions) We are currently experiencing high disruptions impacting Cloud API - Calling. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. • Messenger API for Instagram — Platform Status (High disruptions) We are currently experiencing high disruptions impacting Messenger API for Instagram. Our engineering teams are investigating the issue. We will provide another update if additional information is available.

4. identified Jun 12, 2026, 02:51 PM UTC

   Update from Meta (Messenger Platform — Platform Status): We are currently experiencing high disruptions impacting Messenger Platform. Our engineering teams are investigating the issue. We will provide another update if additional information is available. Meta status: High disruptions Source: https://metastatus.com/whatsapp-business-api

5. identified Jun 12, 2026, 04:12 PM UTC

   Update from Meta (WhatsApp Business Platform — Embedded Signup): We are currently experiencing high disruptions impacting Embedded Signup. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. Meta status: High disruptions Source: https://metastatus.com/whatsapp-business-api

6. identified Jun 12, 2026, 04:18 PM UTC

   Update from Meta (WhatsApp Business Platform — WhatsApp Business Account Management): We are currently experiencing high disruptions impacting WhatsApp Business Account Management. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. Meta status: High disruptions Source: https://metastatus.com/whatsapp-business-api

7. monitoring Jun 12, 2026, 04:45 PM UTC

   Meta platform errors have subsided. We are monitoring for 15 minutes to confirm services remain stable before closing this incident.

8. resolved Jun 12, 2026, 05:00 PM UTC

   Meta platform services have recovered and messaging is operating normally. This incident is now resolved.

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Started Jun 06, 2026, 11:07 PM UTC· resolved Jun 07, 2026, 12:24 AM UTC

1. scheduled Jun 06, 2026, 11:07 PM UTC

   We will be performing a scheduled database upgrade to improve platform performance and reliability. Flow XO services will be unavailable for the duration of this maintenance window (approximately 2 hours). We will post updates here as work progresses and when services are restored. We apologize for any inconvenience.

2. in progress Jun 06, 2026, 11:55 PM UTC

   Scheduled database upgrade is now in progress. Flow XO services are offline while we upgrade the production database. We will post updates as work progresses.

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Started Nov 18, 2025, 12:19 PM UTC· resolved Nov 18, 2025, 02:44 PM UTC

1. investigating Nov 18, 2025, 12:19 PM UTC

   Our host, Cloudflare, is currently experiencing a major outage and this is causing major downtime for our platform. We will monitor the situation and provide updates as we get them. You can also follow along here (https://www.cloudflarestatus.com/).

2. investigating Nov 18, 2025, 12:19 PM UTC

   We are continuing to investigate this issue.

3. investigating Nov 18, 2025, 01:15 PM UTC

   Identified - The issue has been identified and a fix is being implemented. Nov 18, 2025 - 13:09 UTC

4. identified Nov 18, 2025, 01:15 PM UTC

   The issue has been identified and a fix is being implemented.

5. resolved Nov 18, 2025, 02:44 PM UTC

   "Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors"

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Started Dec 26, 2024, 07:43 PM UTC· resolved Dec 27, 2024, 01:02 AM UTC

1. identified Dec 26, 2024, 07:43 PM UTC

   Open AI has indicated they are experiencing a partial outage on their API. You can follow along with their resolution here: https://status.openai.com/

2. identified Dec 26, 2024, 09:10 PM UTC

   Latest update from Open AI: Update - We are continuing to work on a fix for this issue. Dec 26, 2024 - 13:05 PST Update - We are continuing to work on a fix for this issue. Dec 26, 2024 - 12:06 PST Identified - This issue is caused by an upstream provider and we are currently monitoring. Dec 26, 2024 - 11:18 PST Investigating - We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora. We are currently investigating and will post an update as soon as we are able. Dec 26, 2024 - 11:00 PST

3. resolved Dec 27, 2024, 01:02 AM UTC

   This incident has been resolved.

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Started Dec 12, 2024, 05:33 AM UTC· resolved Dec 12, 2024, 06:01 AM UTC

1. investigating Dec 12, 2024, 05:33 AM UTC

   We are investigating longer than usual latency on our messaging servers. We are investigating and will update when we have more information.

2. resolved Dec 12, 2024, 06:01 AM UTC

   This issue is resolved

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Started Dec 11, 2024, 11:56 PM UTC· resolved Dec 12, 2024, 04:00 AM UTC

1. identified Dec 11, 2024, 11:56 PM UTC

   Open AI is experiencing an outage. We will monitor the situation, and you can follow along with the Open AI incident here: https://status.openai.com/incidents/ctrsv3lwd797

2. identified Dec 12, 2024, 01:11 AM UTC

   Open AI is starting to see come recovery of the API, and is continuing to work to fully restore service

3. resolved Dec 12, 2024, 04:00 AM UTC

   This incident has been resolved.

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Started Dec 10, 2024, 12:50 AM UTC· resolved Dec 10, 2024, 06:16 AM UTC

1. identified Dec 10, 2024, 12:50 AM UTC

   There appears to be an ongoing Telegram outage. We will update this ticket when we have more information.

2. monitoring Dec 10, 2024, 01:35 AM UTC

   This seems resolved, we will continue to monitor.

3. monitoring Dec 10, 2024, 01:35 AM UTC

   We are continuing to monitor for any further issues.

4. resolved Dec 10, 2024, 06:16 AM UTC

   This incident has been resolved.

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