Flow Capture Outage History
Flow Capture is up right nowPingoru has recorded 212 incidents for Flow Capture: 211 in the last 12 months and 107 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 24 | 23 of 744 (3%) |
| June 2026 | 35 | 33 of 720 (5%) |
| July 2026 | 59 | 104 of 744 (14%) |
| August 2026 | 32 | 83 of 744 (11%) |
| September 2026 | 37 | 79 of 720 (11%) |
| October 2026 | 23 | 83 of 584 (14%) |
Incidents, newest first
Minor June 24, 2026 Fusion Mobile – Fusion Mobile
Started Jun 24, 2026, 10:28 AM UTC· resolved Jun 24, 2026, 10:28 AM UTC
- resolved Jun 24, 2026, 10:28 AM UTC
On June 24, 2026 at 01:52 AM PDT, Autodesk identified an issue where customers experienced latency while loading Social Project/Social Activity responses and temporary session refresh failures in Fusion Mobile. Once the issue was resolved on June 24, 2026 at 02:36 AM PDT, Fusion Mobile returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor June 23, 2026 Flow Platform Provisioning 1h 16m
Started Jun 23, 2026, 04:32 PM UTC· resolved Jun 23, 2026, 05:49 PM UTC
- investigating Jun 23, 2026, 04:32 PM UTC
We are investigating an issue where customers are unable to create personal storage projects in Flow Platform Provisioning. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jun 23, 2026, 05:33 PM UTC
We have implemented a solution to resolve the issue where customers are unable to create personal storage projects in Flow Platform Provisioning and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 23, 2026, 05:49 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor June 22, 2026 Forma Build (US & European Union region) 37m
Started Jun 22, 2026, 06:46 PM UTC· resolved Jun 22, 2026, 07:23 PM UTC
- investigating Jun 22, 2026, 06:46 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jun 22, 2026, 07:18 PM UTC
We are continuing to investigate reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma Build in the European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 22, 2026, 07:23 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor June 20, 2026 AutoCAD Web – AutoCAD Web
Started Jun 20, 2026, 09:27 AM UTC· resolved Jun 20, 2026, 09:27 AM UTC
- resolved Jun 20, 2026, 09:27 AM UTC
On June 20, 2026 at 01:14 AM PDT, Autodesk identified an issue where customers were unable to edit or save their DST files in the Sheet Set Manager within AutoCAD Web. Once the issue was resolved on June 20, 2026 at 01:24 AM PDT, AutoCAD Web returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor June 17, 2026 BIM 360 Model Coordination (European Union) 8m
Started Jun 17, 2026, 03:44 PM UTC· resolved Jun 17, 2026, 03:52 PM UTC
- investigating Jun 17, 2026, 03:44 PM UTC
We are investigating an issue where customers are experiencing issues with misaligned models in the BIM 360 Model Coordination viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 17, 2026, 03:52 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor June 16, 2026 Collaboration for AutoCAD Plant 3D (European Union) 1h 53m Collaboration for AutoCAD Plant 3D (European Union)
Started Jun 16, 2026, 12:55 PM UTC· resolved Jun 16, 2026, 02:49 PM UTC
- investigating Jun 16, 2026, 12:55 PM UTC
We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jun 16, 2026, 01:51 PM UTC
We have identified the cause of the issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 16, 2026, 02:49 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor June 10, 2026 Autodesk Sales Outbound Calls 18m
Started Jun 10, 2026, 04:24 PM UTC· resolved Jun 10, 2026, 04:42 PM UTC
- investigating Jun 10, 2026, 04:24 PM UTC
We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 10, 2026, 04:42 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Minor June 10, 2026 Autodesk account | RegisterOnce 47m
Started Jun 10, 2026, 06:23 AM UTC· resolved Jun 10, 2026, 07:11 AM UTC
- investigating Jun 10, 2026, 06:23 AM UTC
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in Account portal and RegisterOnce. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 10, 2026, 07:11 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor May 30, 2026 Forma - Admin Console | Fusion 42m Fusion
Started May 30, 2026, 04:11 AM UTC· resolved May 30, 2026, 04:54 AM UTC
- investigating May 30, 2026, 04:11 AM UTC
We are investigating an issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified May 30, 2026, 04:22 AM UTC
We have identified the cause of the issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved May 30, 2026, 04:54 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor May 29, 2026 Forma - Reports –
Started May 29, 2026, 04:33 PM UTC· resolved May 29, 2026, 04:33 PM UTC
- resolved May 29, 2026, 04:33 PM UTC
On May 29, 2026 at 3:04 AM PDT, Autodesk identified an issue where customers were unable to generate reports for newly created Forms within the Forma - Reports. Once the issue was resolved on May 29, 2026 at7:30 AM PDT, all returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor May 13, 2026 Forma - Admin Console 1h 47m
Started May 13, 2026, 06:44 PM UTC· resolved May 13, 2026, 08:32 PM UTC
- investigating May 13, 2026, 06:44 PM UTC
We are investigating an issue where customers are experiencing intermittent access issues to the Activity Log within Forma – Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating May 13, 2026, 07:48 PM UTC
We are continuing to investigate an issue where customers are experiencing intermittent access issues to the Activity Log within Forma – Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved May 13, 2026, 08:32 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor March 24, 2026 Playback in Edge on Windows 4h 3m Viewing/Playback
Started Mar 24, 2026, 09:44 PM UTC· resolved Mar 25, 2026, 01:48 AM UTC
- investigating Mar 24, 2026, 09:44 PM UTC
We are currently investigating an issue impacting playback on Windows devices using the Edge browser. If your playback on Windows is impacted we recommend using the standalone Flow Capture for Desktop application for the time being, as this is unaffected.
- identified Mar 24, 2026, 09:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 25, 2026, 01:48 AM UTC
This incident has been resolved.
Minor October 20, 2025 Intermittent login issues via Autodesk ID 2h 12m Application
Started Oct 20, 2025, 08:58 PM UTC· resolved Oct 20, 2025, 11:10 PM UTC
- identified Oct 20, 2025, 08:58 PM UTC
Users who log into Flow Capture with Autodesk ID are currently having intermittent issues logging in due to ongoing issues with the AWS Systems. Non-Autodesk ID users are not impacted and can login as normal.
- resolved Oct 20, 2025, 11:10 PM UTC
All login issues caused by the outage at our service provider have now been resolved. All services are back to normal. Thank you for your patience.