Flow Capture incident

Collaboration for AutoCAD Plant 3D (European Union)

Flow Capture experienced a minor incident on June 16, 2026 affecting Collaboration for AutoCAD Plant 3D (European Union), lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started: Jun 16, 2026, 12:55 PM UTC
Resolved: Jun 16, 2026, 02:49 PM UTC
Duration: 1h 53m
Detected by Pingoru: Jun 16, 2026, 12:55 PM UTC

Affected components

Update timeline

investigating Jun 16, 2026, 12:55 PM UTC

We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
identified Jun 16, 2026, 01:51 PM UTC

We have identified the cause of the issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
resolved Jun 16, 2026, 02:49 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.