Flow Capture experienced a minor incident on July 28, 2026, lasting 5h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2026, 05:38 PM UTC
We are investigating reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 09:38 PM UTC
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 10:33 PM UTC
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 28, 2026, 11:37 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.