Flow Capture incident

APS - Webhooks

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on July 21, 2026, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 08:10 PM UTC
Resolved
Jul 22, 2026, 02:06 AM UTC
Duration
5h 55m
Detected by Pingoru
Jul 21, 2026, 08:10 PM UTC

Update timeline

  1. investigating Jul 21, 2026, 08:10 PM UTC

    We are investigating an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Jul 21, 2026, 09:10 PM UTC

    We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. investigating Jul 21, 2026, 10:10 PM UTC

    We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. investigating Jul 21, 2026, 11:10 PM UTC

    We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. investigating Jul 22, 2026, 12:13 AM UTC

    We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

  6. identified Jul 22, 2026, 01:14 AM UTC

    We have identified the cause of the issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  7. resolved Jul 22, 2026, 02:06 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.