Flow Capture experienced a minor incident on July 14, 2026, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 14, 2026, 06:33 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to access the Insight Builder page within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 14, 2026, 06:45 PM UTC
We are continuing to investigate an issue where customers are unable to access the Insight Builder page within Forma - Insight in the US region. We subsequently determined that Forma Build was not impacted due to this incident. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 14, 2026, 07:44 PM UTC
We are continuing to investigate an issue where customers are intermittently unable to access the Insight Builder page within Forma - Insight in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 14, 2026, 08:44 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.