Flow Capture incident

Autodesk Account Portal

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on July 9, 2026, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 03:04 PM UTC
Resolved
Jul 09, 2026, 04:12 PM UTC
Duration
1h 7m
Detected by Pingoru
Jul 09, 2026, 03:04 PM UTC

Update timeline

  1. investigating Jul 09, 2026, 03:04 PM UTC

    We are investigating an issue with customers are not be able to see the latest token usage data in Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Jul 09, 2026, 04:12 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.