Flow Capture incident

BIM Collaborate (Australia) | Forma Design Collaboration (Australia)

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on July 8, 2026, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 05:49 AM UTC
Resolved
Jul 08, 2026, 09:26 AM UTC
Duration
3h 36m
Detected by Pingoru
Jul 08, 2026, 05:49 AM UTC

Update timeline

  1. investigating Jul 08, 2026, 05:49 AM UTC

    We are investigating reports where customers are unable to share packages in design collaboration of Forma in Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Jul 08, 2026, 06:32 AM UTC

    We are continuing to investigate reports where customers are unable to share packages in the BIM Collaborate and Forma Design Collaboration in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. investigating Jul 08, 2026, 06:33 AM UTC

    We are continuing to investigate reports where customers are unable to share packages in the BIM Collaborate and Forma Design Collaboration in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. investigating Jul 08, 2026, 07:37 AM UTC

    We are continuing to investigate reports where customers are unable to share packages in the BIM Collaborate and Forma Design Collaboration in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. investigating Jul 08, 2026, 08:32 AM UTC

    We are continuing to investigate reports where customers are experiencing an issue where Revit files shared via Design Collaboration in Forma remain stuck in a processing state in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.

  6. resolved Jul 08, 2026, 09:26 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.