Flow Capture experienced a minor incident on June 24, 2026, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 24, 2026, 08:44 PM UTC
We are investigating an issue where customers are unable to contact Autodesk Support via phone calls and chat. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jun 24, 2026, 10:04 PM UTC
We have implemented a solution to resolve the issue where customers are unable to contact Autodesk Support via phone calls and chat and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jun 24, 2026, 11:03 PM UTC
We have implemented a solution to resolve the issue where customers are unable to contact Autodesk Support via phone calls and chat and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jun 25, 2026, 12:06 AM UTC
We have implemented a solution to resolve the issue where customers are unable to contact Autodesk Support via phone calls and chat and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 25, 2026, 12:50 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.