Flow Capture incident

Multiple Autodesk Products

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on June 23, 2026 affecting Collaboration for AutoCAD Plant 3D and Collaboration for AutoCAD Plant 3D (Australia) and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 01:39 PM UTC
Resolved
Jun 23, 2026, 03:07 PM UTC
Duration
1h 28m
Detected by Pingoru
Jun 23, 2026, 01:39 PM UTC

Affected components

Collaboration for AutoCAD Plant 3DCollaboration for AutoCAD Plant 3D (Australia)Collaboration for AutoCAD Plant 3D (European Union)Generative DesignInfraWorksRevit Cloud Model UpgradeRevit Cloud Worksharing / Cloud ModelsRevit Cloud Worksharing / Cloud Models (Australia)Revit Cloud Worksharing / Cloud Models (Canada)Revit Cloud Worksharing / Cloud Models (European Union)

Update timeline

  1. investigating Jun 23, 2026, 01:39 PM UTC

    We are investigating an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Jun 23, 2026, 02:31 PM UTC

    We are continuing to investigate an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Jun 23, 2026, 03:07 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.