Floify incident

Users unable to access loans

Critical Resolved View vendor source →

Floify experienced a critical incident on June 18, 2024 affecting System, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 12:32 AM UTC
Resolved
Jun 18, 2024, 01:44 AM UTC
Duration
1h 11m
Detected by Pingoru
Jun 18, 2024, 12:32 AM UTC

Affected components

System

Update timeline

  1. investigating Jun 18, 2024, 12:32 AM UTC

    We are currently investigating an issue with users receiving a gray screen when accessing loans. We will update this page when we have further information.

  2. identified Jun 18, 2024, 01:20 AM UTC

    The issue has been identified and a fix is currently being implemented.

  3. resolved Jun 18, 2024, 01:44 AM UTC

    This incident has been resolved.