Floify experienced a minor incident on August 2, 2024 affecting System, lasting 3d 19h. The incident has been resolved; the full update timeline is below.
Affected components
System
Update timeline
- investigating Aug 02, 2024, 07:25 PM UTC
We are currently investigating an issue where loans are being hidden from the pipeline due to interactions with LOS systems. We are working to identify the root cause, temporary solution, and long term fix.
- monitoring Aug 02, 2024, 10:54 PM UTC
We have implemented a fix for the issue by rolling back the code released previously causing the issue. We are monitoring for any further impacts on individual accounts, but have provided fix for reported loan files.
- resolved Aug 06, 2024, 02:50 PM UTC
This incident has been resolved.