Floify incident

Degraded Performance with SendGrid Mail Delivery

Floify experienced a minor incident on August 15, 2024 affecting System, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started: Aug 15, 2024, 09:01 PM UTC
Resolved: Aug 15, 2024, 11:33 PM UTC
Duration: 2h 32m
Detected by Pingoru: Aug 15, 2024, 09:01 PM UTC

Affected components

System

Update timeline

monitoring Aug 15, 2024, 09:01 PM UTC

The mail server used by the Floify application is experiencing delivery delays in some cases. We are monitoring their outage and will provide update on our status page upon resolution in their system. Some emails, including MFA emails, may experience delayed delivery.
resolved Aug 15, 2024, 11:33 PM UTC

This issue was deemed after further review to only have had impact to our systems for a window in the morning. SendGrid resolved and monitored throughout the day and confirmed their systems are fully operational. This has been fixed!