Floify incident

Intermittent Outages

Critical Resolved View vendor source →

Floify experienced a critical incident on May 14, 2024 affecting System, lasting 14d 4h. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 04:39 PM UTC
Resolved
May 28, 2024, 08:56 PM UTC
Duration
14d 4h
Detected by Pingoru
May 14, 2024, 04:39 PM UTC

Affected components

System

Update timeline

  1. investigating May 14, 2024, 04:39 PM UTC

    We are currently investigating intermittent outages that last around 2 minutes and occur once a day. Our team is actively working to resolve these issues as quickly as possible. We apologize for any inconvenience and appreciate your patience.

  2. identified May 14, 2024, 11:49 PM UTC

    Our engineers have made significant progress towards pinpointing the root cause of the intermittent outages. To gather more granular data and confirm the exact cause, we'll be adding additional logging to the system during tomorrow's scheduled automatic refresh. We'll continue to provide updates on this status page as we gather more information. Thank you for your patience and understanding.

  3. identified May 16, 2024, 10:13 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 16, 2024, 08:04 PM UTC

    A fix has been implemented and we will continue to monitor the effectiveness of these fixes prior to updating this status to resolved.

  5. resolved May 28, 2024, 08:56 PM UTC

    This issue has been resolved.