Floify experienced a minor incident on July 18, 2024 affecting System, lasting 4h 38m. The incident has been resolved; the full update timeline is below.
Affected components
System
Update timeline
- identified Jul 18, 2024, 03:17 PM UTC
We are currently working to resolve an issue with IP allowlisted addressed. We are currently implementing a fix to revert the IP address to the previous one. There is no action needed at this time and the issue will be resolved in around 1 hour.
- monitoring Jul 18, 2024, 04:04 PM UTC
The fix has been successfully implemented. Email and LOS files are now processing as expected. We will continue to monitor the logs to ensure ongoing stability.
- resolved Jul 18, 2024, 07:55 PM UTC
This incident has been resolved.