Floify incident

Network Outages Impacting MFA

Notice Resolved View vendor source →

Floify experienced a notice incident on September 30, 2024 affecting System, lasting 21h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 05:39 PM UTC
Resolved
Oct 01, 2024, 03:08 PM UTC
Duration
21h 28m
Detected by Pingoru
Sep 30, 2024, 05:39 PM UTC

Affected components

System

Update timeline

  1. monitoring Sep 30, 2024, 05:39 PM UTC

    We are receiving reports of various network carriers/providers experiencing delays and outages. While Floify remains operational and is sending out communications normally, some users may be experiencing delays with the Multi-Factor Authentication codes when sent via SMS. If you need assistance with your MFA setup, please connect with your admin to adjust your entry. We recommend configuring your account to have both email and SMS MFA setup. For questions, please reach out to [email protected]!

  2. resolved Oct 01, 2024, 03:08 PM UTC

    This issue seems to be resolved. At that, certain networks may continue to have further issue. If you need assistance with your multi-factor authentication, reach out to us at [email protected]