Floify incident

Short ICE E-Close Delay in Borrower UI

Minor Resolved View vendor source →

Floify experienced a minor incident on October 24, 2024 affecting System, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 04:36 PM UTC
Resolved
Oct 25, 2024, 07:17 PM UTC
Duration
1d 2h
Detected by Pingoru
Oct 24, 2024, 04:36 PM UTC

Affected components

System

Update timeline

  1. investigating Oct 24, 2024, 04:36 PM UTC

    We are currently investigating the root of a short delay borrowers may experience when using the ICE E-Close functionality. The interface is still functional, but we are seeing reports that it is taking longer than usual to load the page.

  2. identified Oct 24, 2024, 08:42 PM UTC

    The issue has been identified and we are currently hard at work at implementing a resolution for this delay. An update will be posted again once this issue has been resolved!

  3. resolved Oct 25, 2024, 07:17 PM UTC

    This incident has been resolved.